Systems Thinking - How to Solve Problems So They Stay Solved

Hours: 1 / Access Length: 180 Days / Delivery: Online, Self-Paced
Retail Price: $129.00

Course Overview:

If your organization is plagued by nagging issues that affect its performance, it’s time for a new approach. Systems thinking is a proactive problem-solving technique that examines the relationships between various organizational functions and how they impact each other. What makes systems thinking so powerful is that it enables your organization to predict the consequences of change, eliminate silo thinking, adjust perspectives to see different viewpoints, and remain focused on the big picture. Get your problem-solving approach in gear with Systems Thinking: How to Solve Problems so they Stay Solved, the program that helps your organization find optimal solutions to complex challenges, improve innovation, and increase productivity.

Instructor Biography:

Ms. Wagner is an experienced project, program, and portfolio manager. Her roles have included managing capital asset plans and business case summaries; project controls and performance goals for $132M IT investment supporting an inter-agency web-based system. She has led teams of project managers, business analysts, and instructors involved in internal enhancements and new product development. 

Course Outline:

Lesson 1: What is Systems Thinking and Why Does it Matter?                         
  • Systems Thinking Background
  • Comparing Traditional Analysis and Systems Thinking
  • Attributes and Benefits
  • When and How to Use Systems Thinking
Lesson 2: Systems Thinking Language and Tools                           
  • Key Terms
  • Causal Loop Diagrams
  • Feedback Loops
  • Questions to Guide Implementation of Systems Thinking
Lesson 3: Pitfalls to Avoid                
  • Resistance to Change
  • Silo Mentality
Lesson 4: Applying Systems Thinking in the Workplace                       
  • Encouraging Innovation
  • Improving Productivity
  • Learning How to Learn
  • Refining Your Management and Leadership Skills
Lesson 5: Conclusion                         
  • Learning Summary
  • Next Steps

System Requirements:

System Requirements:

Internet Connectivity Requirements:
  • Cable and DSL internet connections are recommended for the best experience.
Hardware Requirements:
  • CPU: 1 GHz or higher
  • RAM: 2 GB or higher
  • Resolution: 1280 x 720 or higher
  • Speakers / Headphones
  • Microphone (Webinar / Live Online sessions)
Operating System Requirements:
  • Microsoft Windows 7 or 10 (Home, Pro)
  • Mac OSX 10 or higher.
  • Latest Chrome OS
  • Latest Linux Distributions

NOTE: While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.

Web Browser Requirements:
  • Latest Google Chrome is recommended for the best experience.
  • Latest Mozilla FireFox
  • Latest Microsoft Edge
  • Latest Apple Safari
Basic Software Requirements (These are recommendations of software to use):
  • Office suite software (Microsoft Office, OpenOffice, or LibreOffice)
  • PDF reader program (Adobe Reader, FoxIt)
  • Courses may require other software that is denoted in the above course outline.